Aged care reform engagement

Older woman sitting with engagement practitioner speaking about the aged care reforms.

The Department of Health and Aged Care (DoHAC) is responsible for implementing the aged care reforms which were created in response to the Royal Commission into Aged Care Quality and Safety. The reforms are expansive and aim to improve Australia’s aged care system.  

The Social Deck has been working alongside DoHAC on the communication and consultation on the reforms through the:

  • design, development and maintenance of the Aged Care Engagement Hub, which includes information about the various engagement opportunities for people impacted by the reforms
  • development of an engagement strategy and approach, which focuses on leveraging community events and partnerships to reach older people
  • development of engagement resources and materials to support the engagement approach
  • facilitation of engagement activities through attendance at DoHAC stalls and community events.
  • Analysis of data and reporting on the key engagement activities to inform

It’s important that we reach as many people as possible, so that we can continue to improve aged care together.

How can we help?
Eadie Hancock
Communication and Engagement Consultant
Kate Bowmaker
Managing Director & Director of Communications
kate@thesocialdeck.com0435 038 720


The Social Deck has supported the Department of Health and Aged Care to engage with older people, aged care staff and providers, and family and carers on the aged care reforms in 2023.


Department of Health


Digital marketing and websites
Graphic design
Community engagement
Stakeholder engagement
Accessible engagement

Sustainable Development Goal